At our website your complete satisfaction is our top priority for long-term business between us, we offer the return instruction. Before you want to return goods, please contact us via email to discuss the problem you are having first.
If you want to return your items, please notify us by email or live chat firstly stating the reason and the order number for the return within 7 days of receipt. Your feedback is very important to us. Any items must be sent back complete with the original package. All packages should be sent via a tractable method. We are not responsible for packages lost in transit. Please pay attention to that the original shipping charges are non-refundable. So please contact us with all your questions and concerns before placing your order.
Within 7 days from the date you purchased, if you find the products you choose are not satisfying you in terms of color or size, we feel sorry that it won’t be exchanged. However, if it is our mistake, it can be returned and replaced under the following condition. You need to send back to us the products in original package; the products should have not been used as well.
When we receive the products sent back instantly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer the supplementary shipping cost for turning back the replaced items from us first. As soon as the payment completed, we will replace the items sent from you.